An alternative form of industrial action?
October 13, 2008
I’ve just read an interesting article about staff at the Criminal Records Bureau, who have decided on a different approach to industrial action than non-attendance at work. The workers at the CRB in Liverpool have started a ‘work to rule’ protest, which means they won’t do anything outside of their job description. About 450 employees are involved in this action.
This is a response to a rather pitiful pay rise of 0.5 per cent, and the action has been organised by the trade union that represents the workers: The Public and Commercial Services Union. According to the union, the amount of time it takes for a CRB check to be processed could double with employees refusing to work overtime or work above and beyond the targets set.
This kind of action is something I’m not too familiar with, but it is probably as damaging to a business or public service as strike action would be. The morale at the CRB at the moment must be rock bottom, as the majority of workers do not wish to work the absolute minimum required, and to feel that this is the only option must indicate a very low level of satisfaction with the employer.
This, unfortunately is the crisis many employers are now facing: dealing with major financial limitations versus dealing with employee dissatisfaction and unrest.
How is your company dealing with these problems?
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